• Morning Group Lesson
  (2.5 hours)

  10:00-13:30

• Morning Prices

  1 Day: ¥12,000
  2 Days: ¥24,000
  3 Days: ¥36,000
  4 Days: ¥48,000
  5 Days: ¥60,000
  Flexi-Week: ¥69,000
  (per person)
  

• Full-Day Group Lesson
  (4.5 hours)

  10:00-15:30
  (lunch break from 12:30-13:30)
  

• Full-Day Prices

  1 Day: ¥14,500
  2 Days: ¥29,000
  3 Days: ¥43,500
  4 Days: ¥51,000
  5 Days: ¥62,000
  Flexi-Week: ¥69,000
  (per person)
  

Flexi-Week provides the flexibility to take part in full-day programs for up to 7 consecutive days for a similar price to that of 5 days. That’s 2 free days up your sleeve to have a rest day, go on a cultural tour – or for you to use in ski school!

For multi-day discounts, lesson days must be continuous and must be purchased in the same transaction.

Ski Levels: White, Yellow, Green, Blue, Red & Black (No Red & Black in Tsugaike)
Snowboard Levels : White, Yellow, Green, Blue, Red & Black (No snowboard lesson in Tsugaike)

BEFORE YOU ARRIVE

• Arrive at your first day well-rested, and try to recover from jet lag as best you can.
• Arrive fully dressed and ready to go. This includes wearing winter outerwear that is warm and cosy, Ski/SB Boots (on your child), and Skis or Snowboard.
• Some children may be anxious on their first day. Don't worry, our well-trained team are friendly and caring and will do their best to help your child settle in.

PREPARE FOR ALL WEATHER

We like to think we get a lot of snow in Hakuba. One thing we can be sure of is that the weather changes quickly and sometimes unexpectedly. Pack and prepare for all weather, this way we can keep your child as comfortable as possible. We advise you to consider the following:

• Waterproof & Warm, Jacket & Pants
• Helmet & Goggles. Sunglasses are fine, please consider the weather
• Suncream and lip balm. Please apply some suncream before coming to the ski school, we will reapply after lunch
• Thermals, top, and leggings.
• Warm dry socks
• Label all clothing on the label with your child's first initial and surname. We sometimes have many children with the same name.
• Neck Warmer
• A little money in the pocket for a hot chocolate stop

FINAL PREPERATIONS- EQUIPMENT, LESSON TICKETS & LIFT TICKETS

We recommend preparing as much as possible before you arrive at our base for your lesson. The AM before your first lesson can never go too smoothly. Having as much as possible organised, collected and in place will help you and your family on their way to a successful first morning! 

We, unfortunately, do not sell equipment rentals, but there are some great equipment suppliers in Hakuba to take advantage of. We recommend organising and picking up your rentals the night before your first day. 

Lesson tickets can be reserved online and picked up from one of our desks. A reservation will help you navigate our guest service office quicker when you arrive. You will only need to come here on the first day, after this you can book online and head straight to your lesson.

Lift tickets will be required for every level, regardless of use.

YOUR CHILD'S SKI SCHOOL DAY

Your child will spend their day with their group and instructor improving their sliding, exploring the outdoors, laughing, and playing. 

If your child has any dietary requirements we would like to know. Spend a little time in the morning when checking in your child talking with their instructor. There will be a chance to include this on your online reservation as well. This information will help us keep your child as comfortable and as safe as possible. Medical requirements should be treated the same. We try to run a 'nut-free' facility at EISS, with this we ask you to not pack snacks and lunches with nuts or nut products in them. This EISS program comes with lunch provided.

Sign-in is from 9:30 am. If your first day we recommend being as early as possible to become familiar with our staff and facility and to get settled in without it being a rush.

Lunchtimes may be spread around different times or around the mountain especially when busy. Your instructor will know their location and time. We don't mind you checking in on your child at lunchtime but please be mindful we are sometimes in the middle of a busy lunch service with many mouths to feed.

AM Lesson pick up is from 13:15-13:30 from where you dropped them off.

Actual time on snow will vary depending on weather conditions, the group's ability, and stamina. Some groups may take a quick lunch and leave then take other breaks on the hill as they explore. Those who are new to skiing or smaller may take extra breaks throughout the day to build recharge energy.

We ask that you keep in mind that every child learns at different rates and your childs overall enjoyment is the priority to us, playing in the outdoors and snow is about making a positive experience that encourages them to continue participating in snowsports.

All-day lesson pick up is 15:30.

LEVELS:  First Timer/White- 1/Yellow - 2/Green - 3/Blue - 4/Red - 5/Black
Levels Note: Levels 4/Red & 5/Black may be operated as one class if the number of participants is not sufficient at both levels. This decision will be made on the day by a member of the EISS Supervisory Team.
Snowboard Levels Note: Snowboard Heroes classes may be merged with Adult Snowboard Group classes if numbers in Heroes or Adult classes alone are not sufficient. 
*see ski level descriptions here
*see snowboard level descriptions here

PLEASE NOTE:
Please make sure your children have the necessary ski equipment, outdoor clothing, goggles and helmet, gloves, warm clothes, well-fitting boots, etc. EISS does not operate snowsports equipment rentals.
Lessons do not include lift tickets and reservations are strongly recommended.

Hakuba Heroes meet at clearly marked flags at the ski school (explained when signing in). Pick up is from the same place at 13:30 for morning half-day lessons and 15:30 for full-day lessons.

Certainly. Our programs are designed to accommodate all skier /SB abilities. All guests are encouraged to discuss their own or their children's skiing / SB ability with our staff upon their arrival. Groups are transient and are often re shuffled on an as needs basis to ensure they are working cohesively. Instructors monitor students’ progress daily, using specially designed report cards which are attached to the child's snow wear. 

We take allergies and medical issues very seriously at EISS. It is imperative that any child diagnosed with asthma or anaphylaxis have their doctor signed action plan in addition to their medication with them. For 3-6yr olds, this is signed in on arrival. A child without an action plan or medication may be refused entry to the centre. Medication such as Ventolin or EpiPen must be carried on the child at all times and the child will be identified and 'labelled' at sign in (3-6yo). For older children, parents are encouraged to discuss these conditions when dropping of their child directly with their instructor. We ask that you be very specific at sign in or drop off, regarding exactly what dietary requirements or medication needs your child has. Our kitchen caters to most common dietary requirements, however you are welcome to discuss any unusual requests prior to your arrival via email or phone. Whilst our chefs are trained in how to prepare allergy friendly food, and take every precaution to minimise cross contamination, we understand that some parents would prefer their child eat their own pre-prepared food. Children with diagnosed allergies are welcome to bring a packed snack and lunch, or can be picked up for lunch if you would prefer to supervise them yourself.

• Any medication should be clearly labelled and placed in a sealed bag and signed in.
• Action plan from doctor for asthma, allergies and anaphylaxis to be placed in this bag.
• Children will be identified as having a medical condition or dietary requirement upon sign in and a special label will be attached to their progress tag.
• All medication will be carried on the child or their instructor at all times whilst on snow.
• Whilst we provide meals that cater specifically to your child's allergies or requirements you are welcome to provide your own meal or snack if you prefer - this must be signed in and noted upon arrival.

7-14 year old beginners are unlikely to use poles for their first few lessons.....so it is best to await your instructors advice. Poles left in storage at the centre are stored at your own risk. It is preferred that they be left at your accommodation unless requested.

Yes! All instructors are fluent in English.

Yes. Evergreen requires that all our instructors have a minimum of a Level 1 certification from an accredited international organisation such as CSIA, NZSIA, APSI, BASI, CASI or equivalent Internationally recognized license are a current member of that association. In addition, many of our staff have current First Aid, CPR & anaphylaxis training. The majority of our instructors exceed these minimum requirements and have had many years of instructing experience.

There are many variables to this, which make it very complex to answer. It is a common question however, and typically we would always start with reminding parents to have 'realistic' expectations. If you were to drop your child off at their very first swimming lesson, would you expect that by the end of lunch they can proficiently swim 50m butterfly? No! Of course you wouldn't. However, it is common for parents to think that by the end of day one at ski school, that their little one be safely and independently gliding down the mountain. Now while this is possible, for the majority it is unrealistic. Children will all learn at different rates, and typically the younger the child is the longer it takes to master a skill. One must also factor in snow condition, weather condition, physical and mental fatigue and group dynamics. A 5 or 6 year old may be skiing independently after 2-3 days, whereas it might take closer to 4-6 days for a 3yr old. There are no hard and fast rules to the rate at which children progress. However, it is important that they are enjoying themselves