Pre-Arrival Information

Our aim is to get you sliding on the slopes as fast as possible. Here are our tips for making arrival day at Evergreen as smooth as possible.


Book Online In Advance

We advise turning up with a booking, this way we all avoid disappointment. You can easily book online and proceed through our online shop. Alternatively you can call our office or pop into the sales desk. Although booking is not always essential they are highly recommended.

Make A Reservation


Pre-book and Collect Your Rentals

You need to pick up your equipment before you arrive at Evergreen. Doing this the night before is recommended to avoid rushing and delays.
We DO NOT have a rental department, but we have partnered with some of the Hakuba Valley's biggest rental providers.

You can book these by clicking on your preferred option below...

EISS Rental Partners:


Lift Tickets

Don't forget before arriving to purchase your lift ticket. Each resort sells its own lift tickets, or if you are planning on skiing multiple resorts we recommend a Hakuba Valley Ticket.

Hakuba Valley: Purchase online, and pick up at the resort ticket office.
Happo One Resort: Purchase online, & pick-up at your closest ticket office.
Tsugaike Mountain Resort: Purchase online, & pick-up at the ticket office.
Iwatake Mountain Resort: Purchase online, & pick-up at the ticket office.

Hakuba ValleyOnline Shop
Happo One Online Shop
Tsugaike Online Shop
IwatakeOnline Shop



Plan your trip to Evergreen the night before.
Head straight to your lesson with your online reservation. There is no need to go to the ticket office, with our new on-snow check in.

Getting to EISS



Children should arrive ready to hit the slopes. Check in opens at 9:30am, and our friendly kids team will be ready to greet you.  Classes begin promptly at 10:00am.

For tips on how to prepare for your first day and each day after, click below on your program. 

Tips for Yetis 3-6 Yrs
Tips for Heroes 7-14 Yrs



Check in from 9:40am for Ski & Snowboard, with all your equipment. Classes start promptly at 10:00am.


All the details you need are on your booking email. This will confirm the meeting location, and time. Aim to be at your meeting point 5-10 minutes early to meet your instructor and start your lesson on time!

I had two 2 hour private lessons, one snowboarding with Jimmy (plus my husband) and a one on one private skiing lesson with Brian. Both were absolutely fantastic with the patience of saints!Amber H (Malaysia)
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